Frequently Asked Questions

Easy Choice is underwritten by China Continent Property & Casualty Insurance Company Ltd., with professional services provided by MSH CHINA. This individual medical insurance product spans the mid-market to high-end segments and is designed to balance broad coverage and affordable premiums for individuals and families seeking cost-effective medical protection.

Voluntary Employee Benefit (VEB) Individual Medical Insurance is underwritten by China Continent Property & Casualty Insurance Company Ltd., with professional services and operational support provided by MSH CHINA. This individual medical insurance product is available exclusively through the workplace for corporate employees and their families.

What is a pre-authorization? Pre-authorization is a written confirmation from the insurer that outlines the costs and eligibility for reimbursement. This confirmation is provided after you submit your application to MSH and before you receive specific medical treatment.

MSH CHINA partners with UnitedHealthcare to offer our members a more convenient provider network and direct billing services within the United States.

What is the hospital representative service? MSH China offers hospital representative services at international medical centers or VIP departments of well-known public hospitals within the MSH Medical Network.

​What is the Specialist Appointment Service? Drawing on years of expertise and a vast network of direct-billing hospitals, we match you with specialists best suited to your unique health needs and personal preferences.