Frequently Asked Questions About the Specialist Appointment Service

What is the Specialist Appointment Service?

Drawing on years of expertise and a vast network of direct-billing hospitals, we match you with specialists best suited to your unique health needs and personal preferences.

How to apply?

Easily request appointments or contact hospital hotlines using MSH Online Services.

Contact our 24-hour service hotline anytime for assistance with scheduling your next appointment.

If you are unsure which provider to choose, MSH will recommend options tailored to your symptoms, preferences, and insurance plan. Once you select your preferred hospital, we handle the appointment scheduling for you.

Mainland China Public Hospitals Appointment Tips

Please make an appointment at least 2 working days in advance. For renowned specialists, please make an appointment at least 1 week in advance

If you need to cancel an appointment, please notify the hospital at least one business day in advance. Failure to do so may result in the cancellation of future appointments and direct billing services. Additionally, some hospitals may charge a consultation fee for late cancellations, which you will be responsible for paying.

Hong Kong Appointment Tips

If you need medical treatment in Hong Kong, please contact MSH China. We will help you arrange appointments and set up direct billing services.

If you need to cancel an appointment, please notify the hospital at least one business day in advance. Failure to do so may result in the cancellation of future appointments and direct billing services. Additionally, some hospitals may charge a consultation fee for late cancellations, which you will be responsible for paying.