Frequently Asked Questions About the Hospital Representative Services

What is the hospital representative service?

MSH China offers hospital representative services at international medical centers or VIP departments of well-known public hospitals within the MSH Medical Network. 

The services include:

1.  Before the Visit: Benefits confirmation, Prepare claim forms, Assist with scheduling urgent appointments 

2. During the Visit: Reception and registration, Accompanying patients to appointments, Arranging urgent tests

3. After the Visit: Assisting with billing and collecting co-payments, Arranging follow-up appointments, Organizing claim documents