Privacy Protection Statement

MSH CHINA Enterprise Services Co., Ltd. (hereinafter referred to as "We") respects and protects your personal privacy and protects your personal information according to the law.

 

I. How we collect and use your personal information

(I) Scope of collection and use of personal information

Personal information protected by this Privacy Policy, refers to the information provided by any customer or collected by MSH China to identify the relevant individuals (including but not limited to the name, address, telephone number, fax number, E-mail address, health information, social security account number, passport number, other government-issued identification numbers and credit card information of natural person customers) in order to provide services to the customers.

MSH China will only collect, use and provide your personal information to the extent necessary to properly provide you with insurance-related services or recommend products and services to you, and follow the principles of legality, legitimacy, necessity and good faith.

When MSH China collects your personal information, the information requested to provide is necessary for MSH China to provide products or services and is used for insurance services only.It is your choice whether to provide it or not; however, if you refuse to provide such information, this may result in certain insurance services being unavailable.

(II) Prior consent for processing sensitive personal information

We will not use your information for other purposes, and ensure that your personal information will be used in a lawful, proper and necessary way on the MSH platform, and will not be misused, abused or treated in other improper ways.For details, please refer to the "Statement for Processing Sensitive Information".

 

II. How we use Cookie and similar technologies

In order to ensure the normal operation of the website, the system automatically stores Cookie information to the local. The Cookie usually contains identifiers, the name of the site, and some numbers and characters. With the help of cookies, websites can store the resource information of web pages to ensure that web pages load and display normally. We do not use cookies for any purpose other than those described in this Privacy Policy and do not store Cookie information on the back end. You can manage or delete cookies according to your preferences, see AboutCookies, org for more information.

 

III. How we store the user information we collect

We have a sound information security management system. In order to protect the security of users’ personal information, we use professional encryption storage and transmission methods to ensure that your personal information is protected from unauthorized access, use or disclosure.

 

IV. How we use information

In order to provide you with stable insurance third-party services, we will properly use your personal information in the use, manner and scope of personal information described in this Privacy Policy.

 

V. How we keep the information we collect secure

We value the privacy of our users and will do our best to protect their personal information. Except as required by laws and regulations, we will not disclose user's personal information to third parties without user's permission.

In order to avoid unauthorized access or disclosure, maintain the accuracy of data and ensure the appropriate use of information, we have established internal guidelines on data protection requirements, trained our employees accordingly, and adopted technical and physical means to keep your information confidential.

 

VI. Protection of personal information of minors under 14 years of age

We will protect the information of minors under the age of 14 in accordance with the requirements of minor protection laws and regulations.

When we need to collect, use or provide personal information from minors under the age of 14, we will obtain the consent of the minors' parents or other guardians.

 

VII. Contact Us

We value your opinions. If you have any comment or question about this Privacy Policy and the privacy protection of MSH China or want to make a complaint, you can call our service hotline 400 613 0330 or write your comments, questions or complaints to the following address:

5 / F, North Tower, Building 9, Lujiazui Software Park, No.20, Lane 91, Eshan Road, Pudong New Area, Shanghai.

 

VIII. Amendments to this Policy

If there is any change to our Privacy Policy, we will post the modified version here, along with the updated date. If there is a material change to our policy(which substantially changes our privacy practices), we will also notify you in other appropriate ways before the amendment becomes effective.

 

Version updated on September 18, 2024