Privacy Protection Statement
MSH China respects and protects your privacy and personal information.
1. Scope of This Privacy Protection Statement
Client’s personal information in this Privacy Protection Statement refers to any identification information provided by clients or collected by MSH China in connection with services provided to clients (including but not limited to name, address, phone number, fax number, email address, health information, social security number, passport, other government-issued identifications, and credit card information, etc.)
2. Collection, Use and Provision of Client Personal Information
MSH China will collect, use and provide your personal information only to the necessary extent of properly providing insurance related services to you and under the principles of lawfulness, legitimacy, necessity and good faith. During the process of providing insurance related services, MSH China may disclose your information to insurance companies, reinsurers, medical providers (medical network) and assistance companies.
When MSH China collects your personal information, all the information required is necessary for MSH China to provide insurance products or services, and will be used for insurance related services. You can choose whether to provide the information or not. However, your refusal of providing relevant information may limit us to provide some insurance services to you.
MSH China will not use your information for other purposes. We ensure that, your personal information will be used in lawful, proper and necessary manner, and will not be misused, abused or other improper treatments. MSH China will obtain your separate consent to collect, use and provide sensitive personal information, including biometric, religious beliefs, specific identity, medical and health, financial accounts, whereabouts etc. MSH China will obtain the consent of the parents or other guardians of minors under the age of 14, when personal information is to be collected, used or provided. When it is necessary to provide your personal information outside the People's Republic of China, MSH China will inform you of the name of the overseas recipient, contact information, the purpose of processing, the manner of processing, the type of personal information, and the manner and procedure by which the individual can exercise his or her rights with the overseas recipient, and obtain your separate consent. When applying your information for new purpose, MSH China will obtain your prior written consent. When it is necessary to provide your personal information to other processors of personal information not mentioned in this statement, MSH China will inform you of the name or names of the recipients, their contact details, the purpose of processing, the manner of processing and the type of personal information, and obtain your separate consent.
3. MSH China Strictly Protects Your Privacy
Apart from described purpose, manner and scope of personal information processing in this statement, MSH China will strictly keep confidential of your information. Without your written authorization, MSH China will not disclose your personal information to anyone/entity, also will not sell, or lease your personal information to anyone/entity, unless (1) required by the national judicial or administrative authorities; (2) compulsorily required by the laws, administrative regulations or policies; (3) to perform statutory duties or obligations; (4) be necessary to respond to public health emergencies or protect the life, health or property safety of natural persons under emergency circumstances; and (5) other acts reasonably carried out in the public interest or in the legitimate interests of the natural person.
4. Access and Accuracy of Your Information
You may request the access to your personal information. When you request the access to your personal information, to avoid unauthorized access, MSH China will verify your identification. If you have any doubt about the completeness or accuracy of your personal information stored by MSH China you need to provide the identification documents, including the ID card or passport and their copies.
5. Secure Your Personal Information
To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, MSH China established the internal Data Protection Requirements Guideline, and provided the corresponding trainings to employees, and also adopted the technology, physical means to keep your information confidential.
6. Changes to This Statement
In case of any change to our Privacy Statement, we will post the revised statement on the website with the updated date. If there are significant changes to this Statement that materially alters privacy practices, we may also notify you by other proper means before the effectiveness of the change.
7. Contacting Us
MSH China highly value on your opinions. If you have comments or questions or complaints about our Privacy Statement and privacy protection of MSH China, you can call our service hotline 400 613 0330 or send your comments, questions or complaints to the following address:
5th Floor, North Tower, Building 9,Lujiazui Software Park, No. 20, Lane 91, E Shan Road, Pudong, Shanghai, P.R.C 200127.