Statement on Handling Sensitive Information

This statement is issued by you and MSH China Enterprise Services Co., Ltd. regarding the handling of sensitive personal information. In order to safeguard your rights and interests, please carefully read the terms and conditions of this statement carefully before confirming, and decide whether to agree to this statement after fully understanding it.

 

1. Purpose and Type

In order to provide you with the best insurance services, we need to collect your personal information (including name, gender, nationality, ID type, ID number, ID expiration date, occupation, contact number, address, email), identity verification information (including login password, dynamic password), health status, bank account number, bank account, which will be used for logging in to MSH Platform, submitting claims online and makingmedical appointment, pre-authorization application, etc.

 

2. Storage

(1) Storage Location: The sensitive personal information collected and processed will be stored within the territory of the People's Republic of China, specifically in Pudong New Area, Shanghai.If transmission overseas is required, we will comply with relevant national regulations and obtain your authorized consent.

(2Storage Period: During the service period of the policy, we will retain the data for 5 years after the expiration of the service period in accordance with relevant laws and regulations.After 5 years, the data will only be stored and anonymized, and will not be further processed.

 

3. Your rights

In our activities of handling your sensitive personal information, you have the following rights:

(1Access, copy, transfer: You have the right to request access to your sensitive personal information to understand how it is collected, stored, used and transferred;

(2Corrections, supplement: You can communicate your needs through MSH customer service or dedicated customer servicehotline, and wewill make adjustments based on the actual situation;

(3Withdrawal of consent, deletion: You can communicate your needs through MSH customer service or dedicated customer service hotline, we will make adjustments based on the actual situation;

 

4. Risk alerts

(1Personal information (including name, gender, nationality, ID type, ID number, ID expiration date, occupation, contact number, address, email), contact information, identity verification information (including login password, dynamic password), health status, bank account feedback and evaluation (information provided by you to us, messages sent to us, such as feedback, survey data and evaluation )areconsidered your sensitive personal information. Once leaked or illegally used, it may lead to identity theft, infringement of personal privacy, etc.

(2We promise to keep your personal information strictly confidential, and in accordance with national laws and regulations, the use of personal sensitive information encryption, anonymisation measures.


5. Other matters

If you have any questions, comments or suggestions about the contents of this statement, you can contact us by calling our service hotline 400 613 0330 or sending your comments, questions or complaints in writing to the following address: 5th Floor, North Tower, Building 9, Lujiazui Software Park, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai.

 

6. I declare that

I have fullyunderstood the contents of this statement and the legal effects arising therefrom, and voluntarily make the above authorization.This statement represents my trueintentions.