"I no longer have a mother!
Please, do everything you can to save my father!
Otherwise, I will have no home at all..."
He was born into a family of senior intellectuals. His mother passed away early, and his father's love was as strong as a mountain, quiet and unspoken. Now middle-aged and successful in his career, his father, nearing seventy, had been covered by high-end medical insurance for many years.
One day, his father, who never asked for his help, came to him with a troubled expression, saying that he had been experiencing difficulty in bowel movements and bloody stools for some time. The doctor suspected rectal cancer and recommended a colonoscopy. He knew that his father, always eager to learn, must have quietly read countless documents. The more he knew, the more fearful he became. At this moment, his father needed him more than ever.
In front of his father, he showed a rare firmness, strongly urging his father to have a colonoscopy as soon as possible. He also explained to his father that high-end health insurance could cover the costs of high-end medical services, so his father could choose a clean, comfortable private hospital that provides more humanistic care for the examination.
After his father nodded in agreement, he immediately contacted MSH's 24-hour service hotline. With the help of the customer service, his father was hospitalized for a colonoscopy and biopsy, and was ultimately diagnosed with stage 3 rectal cancer, with the possibility of spreading to the liver and pelvic cavity, requiring timely surgical treatment.
Since his mother's passing, his father had been his only family member in the world. At this moment, he only regretted not communicating with his father more often, letting his father bear the unspeakable pain alone for so many years until today's irreversible situation. He desperately hoped to give his father the best treatment, to find an authoritative expert in the field to perform the surgery for his father.
Over the years, MSH has been arranging and scheduling appointments for clients, continuously collecting feedback from real users, and updating the doctor's database information from multiple dimensions such as professional level, communication ability, service attitude, and professional ethics. This time, MSH arranged and scheduled a consultation for his father with the director of a certain oncology hospital, and the director operated in a private hospital as a guest.
After the surgery, his father underwent a period of chemotherapy and radiotherapy, but the cancer still recurred and metastasized to the lymph nodes. In order to find a more suitable treatment plan, MSH invited experts from the internal medicine, surgery, and radiotherapy departments of a well-known oncology hospital for a multidisciplinary consultation, and also arranged for an expert from the HK Icon Cancer Center in Hong Kong to provide a second opinion through video consultation.
During the difficult choice that lasted for a month, the MSH medical department accompanied them in every meeting, further explaining the expert's plan recommendations, and clearly and professionally reported the final "radiotherapy + targeted therapy + immunotherapy" treatment plan to the insurance company, which was smoothly approved.
From the initial colonoscopy and biopsy to the subsequent surgery and chemotherapy and radiotherapy, the medical expenses of more than 600,000 yuan generated in two years were fully paid by the high-end health insurance. Stage 3 rectal cancer still requires treatment and assessment after surgery, with annual costs reaching 300,000 yuan, and his father can continue to receive treatment under the protection of high-end health insurance.
Facing the fear of parting with his loved ones for the second time in his life, he was no longer as anxious and fearful as he was when he was young, but chose to become the sunshine and courage for his father. No matter how long the days to come, he would cherish every moment of being with his father. With the company of the MSH team, he had more confidence to face the uncontrollable unknown and make difficult choices.
Life is not easy, cherish it as you go.
