Privacy Protection Statement

MSH China respects and protects your privacy and personal information.


1. Applicable Scope of This Privacy Protection Statement


Client’s personal information in this Privacy Protection Statement refers to any identification information provided by clients or collected by MSH China in connection with services provided to clients (including, but not limited to :name, address, phone number, fax number, email address, social security number, passport, other government-issued identifiers, and credit card information. )


2. Collection and Use of Client Personal Information


MSH China will only collect and use your personal information to the necessary extent of properly providing insurance service to you. During the process of providing insurance services, MSH China may disclose your information to insurance companies, reinsurers, medical providers and assistance companies.


When MSH China is collecting your personal information, all the information required will be used for providing the insurance service to you, and you may choose to provide or not. However, your refusal to provide relevant information may result in our failure to provide some insurance service to you.


MSH China will not use your information for other purposes and ensure that at MSH China, your personal information will be used in proper and reasonable manner, and will not be used, abused or treated by other improper means. When applying your information for new use, MSH China will get your prior written consent.


3. MSH China Strictly Protects Your Privacy


Except otherwise provided hereunder, MSH China will strictly keep confidential of your information. Without your written authorization, MSH China will not disclose your personal information to anyone/entity, also won't sell, rent or lease your personal information to anyone/entity, unless 1) required by the national judicial or administrative authorities;2) compulsorily required by the laws, regulations or policies.


4. Access to and Accuracy of Your Information


You may request the access to your personal information. When you request the access to your personal information, to avoid unauthorized access to your personal information, MSH China will ask to authenticate your identification. If you have any doubt about the completeness and accuracy of your personal information saved by MSH China you need to provide the identification documents, including the ID card or passport and their copies.


5. Keep Your Personal Information Secure


To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, MSH China establish internal Data Protection Requirements Guideline, gives the corresponding training to employees, and adopt the technology, physical means to keep your information confidential.


6. Changes to This Statement


In case of any change to our Privacy Statement, we will post the revised statement on the website with the updated date. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other proper means before the effectiveness of the change.


7. Contacting Us

MSH China puts high value on your opinions. If you have comments or questions or complaints about our Privacy Statement and privacy protection of MSH China, you can call our service hotline 400 613 0330 or send your comments, questions or complaints to the following address:


5th Floor, North Tower, Building 9,Lujiazui Software Park, No. 20, Lane 91, E Shan Road, Pudong, Shanghai, P.R.C 200127.

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