Career

Call Center Customer Service(code: SH-CC001-M) Back to career list

1、  Answer the telephone network of medical institutions, online coordination and handling of complaints, answer the basic questions of network medical institutions and make record;

2、 Coordinate with different department and the demands from complex network medical institutions, convey to the corresponding colleagues or leader to do a timely response and processing;

3、 Assist in the basic training of new employees;

4、 Other matters assigned by supervisor.

Job Responsibilities:

1、 Associate degree or above，medical background is preferred，1 year relevant experience is a plus;

2、  Standard of Mandarin, good English speaking and writing;

3、  Expert on MS office; Passion, initiative, and willing to help others;

4、  Responsibility, strong compression ability, good communication, team work;

Ps: Shift night work, and the company provides accommodation with a corresponding allowance.

Location:

Shanghai